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If you are the provider and would like to do this, please click the "Do you run this home" button under the Description tab. EAC sees itself, and this website, as one source of ‘housing options’ information and advice for older people and their families. But there are many other organisations providing valuable services, both locally and nationally. We found that all the bedrooms and communal areas were well maintained and clean. People had added their own pictures and ornaments to suit their personal tastes. The manager told us that rooms were cleaned daily and each day four rooms receive a deep clean.
The people we spoke with said the staff were “caring” and that they “took time” to do things correctly. We observed staffs interaction with people and found that they treated be with dignity and respect and were considerate of their needs. The Deprivation of Liberty Safeguards are part of the Mental Capacity Act 2005. They aim to make sure that people in care homes and hospitals are looked after in a way that does not inappropriately restrict their freedom. The staff we spoke with had received DoL’s training and understood their responsibilities in relation to this legislation.
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Our mobile hairdresser uses the room once a week for appointments with our residents, who also love to be pampered with hand massages and manicures. "The flats are very nice, also the communal areas. Above all, the envelopment manager in Block B, Stella Yousiff, is extremely nice and helpful." If you are the manager of Forest Dene Court and want to update your information, please click here.
Staff ensured people had choices of care and support whilst ensuring their privacy and dignity. A lovely area of the home in the warmer weather is the secure balcony which leads from the first-floor dining room. This area is a hotspot for our residents to catch up with visitors and for staff and residents to enjoy one-to-one activities.
Our care team
Daily help, including personal care, is available on site and one or more meals are available daily in a dining room or restaurant. Additional facilities are also common – for example hairdressing salons, hobby rooms and gyms. Organised activities will focus on helping residents maintain their health and wellbeing. The Care Quality Commission is the official regulator for the care sector. They inspect care homes and care services to make sure they are safe, caring, effective, responsive and well-led. Combining the benefits of both residential care and sheltered housing, Homesdale is a v...
From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you. Specialist care designed to meet the challenges faced by people living with dementia. Our infection prevention and control inspections look at how well people using a service are kept safe from the spread of infections.
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They told us they always waited for people’s consent before delivering care. Advice from other professionals such as the GP, dietitian and therapist was sought and incorporated into people’s care plans. People told us they had access to a GP when required and some had visits from the district nurses for specified daily or weekly treatment. We observed staff prompting people to eat and drink and saw that hot and cold drinks were readily available. Staff worked in partnership with other professionals to ensure people had access to health care service. We would love to contact you with news or updates relating to the care homes you're interested in, or about wider Sanctuary Care news.
A comprehensive induction when staff started and an annual training program for existing staff was in place to ensure staff kept up to date practice and delivered care safely. The service had a complaints procedure and people were confident that their concerns could be investigated and resolved by the registered manager. People were supported to participate in social activities and events provided inside and outside the service. People were supported by staff who were caring, kind, and respectful to their needs.
A dedicated activities person
Medicines were stored, handled and administered safely by staff who had been assessed as competent. Where required, appropriate advice and guidance was sought to ensure medicines were administered safely. The service had end of life care policy, which ensured people's preferences, wishes and needs were respected when they were dying. People's nutritional needs were well managed and people received diets appropriate to their needs. The service supported people to make their own decisions and worked within the principles of the Mental Capacity Act 2005 . Alternatively, if you are unable to visit our home in person, our Enquiry Support Team are more than happy to arrange a virtual tour for you.
The two lounge areas and television room are places for residents to use as they wish, whether taking part in activities, catching up with friends and family or simply reading a good book. Our show-arounds enable you and your loved one to see the care home facilities and meet a senior member of staff who can answer any of the questions you may have at a time to suit you. Review our latest CQC engagement and support call framework information sheet for Forest Dene.
Most retirement developments offer either properties for sale or for rent, but newer ones may offer both tenure options, and possibly shared ownership too. Buying a ‘home for life plan’, or ‘lifetime lease’, gives you the right to live in a property until you die or move to a care home. This might enable you to live somewhere you couldn’t otherwise afford. A move may provide a whole new lease of life, but a wrong choice can be difficult to undo.
Our virtual tours are normally via FaceTime or Skype and are a great way to view many parts of our homes. Chadwell House is highly regarded in the Romford and wider Redbridge area for their person-centred dementia care. A timetable of inspiring and fulfilling activities are delivered here, enriching the lives of residents every single day.
Our site offers information and guidance that we hope will be of help to you. Generally the whole complex will be designed with attention to accessibility for residents with restricted mobility. If you have a home to sell, you may be able to use the proceeds to pay the deposit on a new property and take out a ‘lifetime mortgage’ to cover the rest of the cost.
This site offers providers of services, accommodation and related advice a free opportunity to advertise what you do. The site’s 4 million visitors a year comprise roughly 45% older people, 45% younger family and relatives, and 10% professionals who work with older people. People’s life history, likes and dislikes, and their social, emotional and physical needs were outlined so staff had clear guidelines on how to effectively support them. Care services offered to people in housing-with-care facilities are regulated, subject to periodic inspections and awarded grades. Wherever possible, Inspectorate reports and grades are accessible from the housing-with-care pages on this website.
Lakeside House Residential Care Home
Just be aware that we do not provide housing or care services ourselves, so we cannot accept applications for housing and do not have any control over the services listed on our site. We have recently been able to open EAC Advice, a new 'housing options' advice service for older people. Care homes are regulated by independent Inspectorates in each country of the UK, subject to periodic inspections and awarded quality grades. Inspectorate reports and grades are accessible from the care home pages on this website. There were enough qualified, skilled and experienced staff to meet people’s needs. The manager had completed a document setting out the level of care need for each of the people who lived at Forest Dene.
Our residents really look forward to their weekly visits from local pre-school children. They enjoy doing everything from singing, bowling, reading and doing arts and crafts. Following the morning visit, pupils handed out their cards and chatted to residents before performing their songs.
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